Refund policy

• This covers every payment: a year for a new Google account and a year that renews an account.
• Refunds for payments in rupees include the GST you paid.
• The free first year of the account you signed in with costs nothing, so there is nothing to refund.

Send us a short message from the email address you sign in with. Tell us the date of the payment. We will reply within 2 working days.

Write to us at support@spacebloom.in, from the email address you sign in with.

The money goes back to the card or account you paid with, through Razorpay or Dodo Payments. Your bank usually shows it within 5 to 10 working days after we approve it. A payment made in the Android app through Google Play can also be refunded through Google Play.

The year you were refunded for ends at once. The account stays connected and nothing is deleted; it just cannot be used for new transfers until it has a year again. Nothing you moved is affected.

• Payments older than 7 days are not refunded for the year already paid. Nothing renews by itself, so you are never charged again unless you choose to pay.
• We always refund in full, at any time, a payment taken by mistake (for example charged twice) and a payment for a service we could not provide.

If something is wrong with a payment, please write to us before asking your bank to reverse it. We are quick, and it keeps your account in good standing.